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David Staub, Managing Partner of Assure911.net, spoke at the APCO Technology Forum on January 31, 2013 as a member of a panel of App Developers that have created innovative software supporting public safety.  The Assure911 system was discussed for its ability to help public safety communications managers sort through the vast amount of data available about the health and performance of their infrastructures. For example, when a citizen attempts to reach 9-1-1 and cannot get through, the Assure911 Mobile App alerts the appropriate people in the public safety organization who can respond to the caller as well as begin to correct the problem.

 

A demo was given to show how incoming text messages can be analyzed for context and alerts sent to public safety officials.  Twenty-one audience members downloaded the Assure911 Demo App from Google Play playing the role of a Police Chief or other First Responder.  The remaining audience members were invited to sent text messages to Assure911’s test facility which emulates a Next Generation 9-1-1 System, including NG 9-1-1 PSAPs. Half of the room sent random text messages, while the other half reported a serious event.  The data was processed and those with the Mobile App were alerted to the event in progress in with on-screen alerts as shown below.

 

 

The presentation can be downloaded from the APCO website here:
APCO Winter Technology Forum 2013 – Innovating New Tools and Apps for First Responders

Come see David Staub and Barbara Kemp of Assure911, and Brian Knueppel of ACME Packet at IPSTA this week. On Monday October 21, 1:30 PM, they will be speaking about Next Generation 9-1-1 Texting, Secure Video calls, and Network Management, in the “Plaza A” room. Demonstrations are planned and you can participate with the Assure911® Demo App.

An updated FREE APP for the Android platform is being made available to accompany Next Generation 9-1-1 Secure Text and Video calling demonstrations that are being given at The 28th Annual Illinois Public Safety Telecommunications Conference
October 21st – 24th, 2012, Crowne Plaza Hotel, Springfield, Illinois.

The Assure911.net and Acme Packet product teams are working together to highlight an important advancement in emergency communications made possible by NENA’s development of a set of standards for Next Generation 9-1-1.

The demonstrations will exhibit the ability to not only route text messages to the appropriate 9-1-1 call taker based on the caller’s geographic location, but also the ability of one of the NG9-1-1 functional elements (FEs), the Border Control Function (BCF), to monitor for important recurring themes in the body of the messages and alert the proper authorities. The cases of a campus bomb scare and a tornado sighting are to be demonstrated. The SMS messages are to be exchanged between an app on an Android-based smart-phone and an NG9-1-1 call taker. The position of the originator is obtained using the embedded GPS capability of their device. The BCF logs the event to the Assure911® Network Monitoring platform which in turn alerts a set of mobile devices in the audience, representing the smart-phones of NG9-1-1 system managers.

Demo Architecture Diagram
Download the app now!!!

Complete instructions for the app are available here.

If you are attending the conference look for Assure911’s Barbara Kemp or Acme Packet’s Brian Knueppel for more information